INCLUDED SERVICES

Emergency Roadside Assitance
Rapid Auto Club provides the ultimate in auto-related services. Whenever you, your spouse or an associate member has a problem with a disabled car, motorcycle or small truck under one (1) ton capacity, help can be obtained through your Rapid Auto Club membership.

Emergency roadside assistance is intended to assist Rapid Auto Club members whose vehicles are disabled by providing a toll-free emergency dispatch service number to get help dispatched to them.

You can call our toll-free customer service number listed on your membership card 24 hours a day to request “dispatch” service, and we will arrange to send help to your disabled vehicle from a participating facility. The Rapid Auto Club membership will make payment to the service facility directly for covered dispatch expenses.

This emergency road and tow benefit applies to any non-commercial vehicle you are driving at the time of disablement. Any car owned, leased or borrowed by a member will be covered.

Dispatch coverage for winching is limited to a 30-minute service call; any expenses incurred beyond a 30-minute dispatch call will be the responsibility of the member, payable directly to the service facility and is not reimbursable.

This service may not be used as a substitute for regular maintenance necessary to keep a vehicle in good condition. Excessive claims may result in non-renewal or cancellation of your membership benefits (see terms and conditions in the back of this book).

Covered benefits

Towing service
If your car can’t be started, towing from the point of disablement will be provided to the destination of the member’s choice. If service is provided through the dispatch network, towing will be limited to 15 miles from the point of disablement. Any expenses incurred beyond the 15-mile limit will be the responsibility of the member, payable directly to their service facility, and are
not reimbursable. In either case, service is limited to one tow or service call per disablement.

Car won’t start
Service is available to provide a battery jump and minor roadside adjustments to start the car, even if it’s in your driveway.

Flat tire
A flat tire will be changed with your spare tire. If for any reason the spare is not usable, the lug nuts cannot be removed or the vehicle has two flat tires with one usable spare, towing will be provided in accordance with the program’s towing provisions.

Out of fuel
An emergency fuel supply will be delivered to a member in immediate need. The member must pay for fuel at the current pump price.

Car stuck
If a member’s vehicle is stuck in a ditch, mud or snow, but is accessible from a normally traveled road, service will be given to tow or winch the vehicle.

*The emergency roadside assistance program is administrated by Nation Motor Club, Inc. dba Nation Safe Drivers.